Introduction

At Purele Skin, we strive to provide a smooth, reliable, and secure shipping experience to ensure your orders reach you in perfect condition. Whether you’re shopping within Pakistan or internationally, we are committed to delivering your skincare products with the utmost care.

Order Processing Time

• Processing Timeline: All orders are processed within 1-2 business days (excluding weekends and public holidays).
• Order Confirmation: Once your order is confirmed, you will receive a confirmation email, followed by an email with your tracking details to monitor the delivery progress.
• Order Modifications: If you need to modify your order after placement, please contact us as soon as possible. Changes may not be possible once the order is processed.

Delivery Time

• Domestic Shipping (Within Pakistan):
  • Delivery typically takes 3-5 business days.
  • During peak sale seasons, public holidays, or unforeseen circumstances (e.g., weather conditions or courier delays), delivery times may be extended.
• International Shipping:
  • Delivery timelines vary depending on your location and the shipping method selected at checkout. International orders may take longer due to customs clearance and shipping distance.
  • International shipping charges differ based on the destination and will be displayed during the checkout process.

Shipping Charges

• Domestic Orders:
  • Shipping charges depend on the order value and delivery location.
  • We offer free shipping on orders exceeding PKR 5000/- within Pakistan.
• International Orders:
  • Shipping charges for international orders are calculated based on the delivery location, package weight, and selected shipping method.
  • Any additional customs or import duties are the responsibility of the customer.

Tracking Your Order

Once your order has been shipped, you will receive an email containing your tracking number. You can use this number to track the progress of your delivery through the courier’s website.

Shipping Policy Notes

• Delivery Address: Please ensure your delivery address is correct and complete. Purele Skin is not responsible for delays or delivery failures caused by incorrect or incomplete addresses.
• Missed Deliveries: In the event of a missed delivery attempt, the courier will attempt redelivery or contact you for further instructions.
• Damaged Packages: If your package arrives damaged, please notify us immediately with photos of the damaged items and packaging.

Contact Us

For any questions or concerns related to shipping, feel free to get in touch with us:

• Email: contact@pureleskin.com
• Phone: +92 339 4012426

We are here to assist you with any shipping-related inquiries and ensure that your experience with Purele Skin is smooth and satisfying.